Walk-in repair overview
Customers may bring eligible Streamlight equipment to Winder for evaluation. Confirm current hours, accepted models, expected turnaround, and any documentation requirements before visiting.
Ask about walk-in service →Flashlight service
Streamlight repair support
Winder’s legacy site identifies the company as Michigan’s only certified Streamlight repair center. That exact certification wording must be verified before launch.
Certification claim — pending verification
Mail-in repair overview
A mail-in pathway is planned, but the mailing address and shipment instructions are not approved for publication. Request current instructions before sending equipment.
Request mail-in instructions →Provisional process
Request a repair number before shipping
- 1
Send a request or call
Describe the light, its model if known, the issue, and your preferred contact method.
- 2
Request a repair number
Obtain the current identifier and confirmed packing instructions from staff.
- 3
Confirm the address
Use only the mailing address supplied directly by Winder for the request.
- 4
Pack and send
Follow the confirmed instructions and retain shipment tracking information.
Do not mail equipment using an address shown in this prototype.
The repair mailing address, process, hours, fees, eligibility, and turnaround expectations must be confirmed before launch.
Repair details
Information to confirm
These placeholders show where approved customer guidance will appear.
Which Streamlight products are eligible?
FAQ answer pending confirmation from Winder.
What should be included with a mailed repair?
Packing and documentation instructions pending confirmation.
How long does repair take?
Turnaround expectations pending confirmation.
Are there repair charges?
Warranty and fee guidance pending confirmation.
No phone call required
Have a flashlight repair question?
Send the model and issue to request current eligibility, hours, and approved mail-in instructions.